Neely, S.K. & McNutt, J.G. (2000, April). Using Geographic Information Systems in planning and administration. Presentation at the 2000 Massachusetts NASW Conference, Boston, MA.

Novotny, P. & Jacobs, R.H. (1997). Geographic information systems and the new landscape of political technologies. Social Sciences Computer Review 15 (3), 264-285.

Obermeryer, N.J. (1998). The evolution of public participation GIS. Cartography and Geographic Information Systems 25 (2), 65.

Queralt, M. & Witte, A.D. (1998). A map for you? Geographic Information Systems in the social services. Social Work 43 (5), 455-469.

Schlossberg, M. (1998). Asset mapping and community development planning with GIS: a look at the heart of West Michigan United Way’s innovative approach. Presentation at the 27^th Annual Meeting of the Association for Research on Nonprofit Organizations and Voluntary Action, Seattle, WA.

Spade, M. (1996). Mapping the needs of the poor. Clearinghouse Review, 138-145.

Talen, E. (1998). Visualizing fairness: equity maps for planners. Journal of the American Planning Association 64 (1), 22-38.

Talen, E. (2000). Bottom-up GIS: a new tool for individual and group expression in participatory planning. Journal of the American Planning Association 66 (3), 279-294.

Tompkins, P.L. and Southward, L.H. (1998). Geographic Information Systems (GIS): implications for promoting social and economic justice. Computers in Human Services 15 (2/3), 209-226.

Wright, D.J. (1997). Still hoping to turn that theoretical corner. Annals of the Association of American Geographers 87 (2), 373.

Electronic Fund Raising

(2002). A snapshot of Internet innovation: using e-philanthropy to expand volunteering, giving and community building. Washington, DC: Independent Sector.

Allen, N. (1997). Using e-mail for fundraising. Tech News. Available at http://www.uwnyc.org/8fundrai.htm#textstart

Allen, N. (2000). Fundraising on the Internet: using e-mail and the Web to acquire and cultivate donors. Grassroots Fundraising Journal 19, 3-5.

Allen, N., Warwick, M. & Stein, M. (Eds.). (1996). Fundraising on the Internet: recruiting and renewing donors online. Berkeley, CA: Strathmoor Press.

Balog, K. (2000, Spring). Internet fundraising: should your organization do it? Volunteer Leadership, 34-37.

Barber, P. (2001). Designing Web sites that feel like home. Advancing Philanthropy 8 (1), 32-35.

Causer, C. (2002, October 1). Online boundaries: cyber solicitation guidelines govern affiliates. Nonprofit Times 16, 21-22.

Couey, A. (1996). Fundraising over the Internet. Microtimes. Available at http://www.microtimes.com/158/fundraising.html

Dickey, M. (1997, August 7). Charities world wide wait. Chronicle of Philanthropy 10.

Donati, V.L. & Hardgrove, J.A. (2002). The importance of being e-conscious. Association Management 54 (6), 59-63.

Fundraising UK (1998). Examples of Internet fundraising. Available at http://www.fundraising.co.uk/examples.html

Grobman, G.M. & Grant, G.B. (1998). The non-profit Internet handbook. Harrisburg: White Hat Communications.

Grobman, G. & Grant, G. (2006).Fundraising online. Harrisburg: White Hat Communication

Hart, T.R. (2002). Ephilanthropy: using the Internet to build support. International Journal of Nonprofit and Voluntary Sector Marketing 7, 353-60.

Hooper, P. & Stobart, S. (2003). Using third-party services to reduce the development cost and improve the effectiveness of charity websites. International Journal of Nonprofit and Voluntary Sector Marketing 8, 328-36.

Johnston, M. (1998). The fundraiser’s guide to the Internet. New York: Wiley.

McNutt, J.G., Bartron, J. & Boland, K.M. (1999, November 4-6). An empirical study of electronic fundraising activity in a group of non-profits. Presentation at the 28^th Annual meeting of the Association of Voluntary Action Scholars, Arlington, VA.

Mossberger, K., Tolbert, C.J. & Stansbury, M. (2003). Virtual Inequality: Beyond the digital divide. Washington, D.C.: Georgetown University Press.

Miller, L. (1999, May 4). Charitable giving takes a cyber turn. USA Today.  Available at http://www.usatoday.com/life/cyber/tech/ctf068.htm

Olsen, M., Keevers, M.L., Paul, J. & Covington, S. (2001). E-relationship development strategy for the nonprofit fundraising professional . International Journal of Nonprofit and Voluntary Sector Marketing 6, 364-373.

Parker, K. (1999). Charitable ventures: nonprofits look online for the next generation of donors. American Demographics 21 (12), 34.

Politics Online (1999). Study shows, "The age of political fundraising online has begun". Available at http://www.politicsonline.com/onlinefundraising/index.shtml

Reis, G.R. (2000, January). Fund raising on the Web: why having a dot-org Web site isn’t enough. Fund Raising Management 30 (11), 22.

Reis, G.R. (2000, February). New report says online charities aren’t leveraging power of the Web. Fund Raising Management 30 (12), 3.

Roufa, M. (1999). Can nonprofits really raise money on the Internet? Nonprofit World 17 (3), 10-12.

Strauss, D. (1996). Fundraising and the Information Superhighway. New Directions for Philanthropic Fundraising 11, 41-59.

Vargas, A. (2008, November 20). Obama Raised Half a Billion Online. The Washington Post. Retrieved from http://voices.washingtonpost.com/the-trail/2008/11/20/obama_raised_half_a_billion_on.html on January 5, 2009.

Waldenmayer, C. (2002, Summer). A user’s guide to selecting fundraising software. Grantsmanship Center Magazine 47, 6-11.

Wallace, N. (2002, August 22). On-the-job goes online. Chronicle of Philanthropy 14, 19-21.

Warwick, Hart, T. & Allen, N. (Eds.). (2002).  Fundraising on the Internet: the ePhilanthropyFoundation.org’s guide to success online (2^nd ed.). San Francisco, CA: Jossey-Bass Publishers. 

Zeff, R. (1996). The nonprofit guide to the Internet. New York: Wiley.

Internet Publishing and Web Page Development.  

Baker, T. (2001). Nonprofit Websites: cutting through the emaze. Atlanta, GA: Grizzard Direct Marketing.

Brooks, D.W. (1997). Web-teaching. New York: Plenum.

Clark, J. (2003). Understanding Web accessibility. Journal of Volunteer Administration 21 (1), 37-39.

Frenza, J.P. & Hoffman, L. (1997). So you want a web site, now what? Non-Profit World 15 (5), 21-24.

Frenza, J.P. & Hoffman, L. (1997). Organizing your web site content. Non-Profit World 15 (6), 14-16.

Hoffman L. & Frenza, J.P. (1998). Getting connected. Nonprofit World 16 (5), 20-23.

Hoffman L. & Frenza, J.P. (1998). Choosing an HTML editor: software reviews from the experts. Nonprofit World 16 (4), 22-24.

Hoffman L. & Frenza, J.P. (1998). Building your web site: HTML basics. Nonprofit World 16 (3), 22-24.

Grobman, G.M. & Grant, G.B. (1998). The non-profit Internet handbook. Harrisburg: White Hat Communications.

Lemay, L. (1995). Teach yourself web publishing with HTML in a week. Indianapolis: Sams Publications.

Roufa, M. (1999). Marketing your web site with search engines. Nonprofit World 17 (2), 12-14.

Wenham, K. & Stephens, D. & Hardy, R. (2003). The marketing effectiveness of U.K. environmental charity Websites compared to best practice. International Journal of Nonprofit and Voluntary Sector Marketing 8, 213-23.

Case, D., & Rogers, E. (1987). The adoption and social impacts of information technology in US agriculture. The Information Society,  5 (2),  057-066.

Compaine, B. M., (Ed.). (2001). The digital divide: Facing a crisis or creating a myth? Cambridge, MA: MIT Press.

Dillon, A. & Morris, M.G. (1996). User acceptance of information technology: Theories and models. Annual Review of information science and technology, 31, 3-32.

Grubler, A. (1997). Time for a Change: On the Patterns of Diffusion of Innovation IEEE engineering management review. 25 (2), 96

Holland, Matt (1997).Diffusion of innovation theories and their relevance to understanding the role of librarians when introducing users to networked information The Electronic library : the international journal 15 (5), 389

Huff, C. W. Dickson Jr., J. F. (1991) Finding Stable Support for Computing in Psychology: Lessons from Innovation Diffusion. Organizations Behavior research methods, instruments, & computing 23 (2), 130

Huff, S. & McNaughton, J. (1991). Diffusion of an Information Technology Innovation The Business quarterly. 56 (1), 25

Light, P.C. (1998). Sustaining innovation: Creating nonprofit and governmental organizations that innovate naturally. San Francisco: Jossey-Bass.

Nambisan, S. & Wang, Y. (2000). Web technology adoption and knowledge barriers. Journal of organizational computing and electronic commerce. 10(2), 129-147.

Norris, D.F. (1999). Leading edge technologies and their adoption: lessons from US Cities. In Garson, G.D. (ed) (1999). Information technology and computer applications in public administration: Issues and trends. Harrisburg: Idea Group, 137-156.

Perry, C. A. & Rice, R. E. (1999). Network Influences on Involvement in the Hybrid Problem Area of Developmental Dyslexia. Science communication. 21 (1), 38

Robinson, M., Swan, J. & Newell, S. (1996). The role of networks in the diffusion of technological innovation. Journal of management studies, 33 (3), 333-359.

Rogers, E.M. (2003). The Diffusion of innovation. [Fifth Edition]. New York: Free Press.

Rodger, J. A. Pendharkar, Parag C. Bhatt, Ganesh D. (1996).Diffusion Theory and The Adoption of Software Innovation: Common Errors and Future Issues Journal of high technology management research., 7 (1), 1

Slappendel, C. (1996). Perspectives on innovation in organization. Organizational studies. 17, (1), 107-129.

Strang, D. & Soule, S.A. (1998). Diffusion in organizations and social movements: from hybrid corn to poison pills. Annual review of sociology. 22 (1), 265-91.

Surry, D. W. (1997). Diffusion theory and instructional technology. Paper presented at 1997 Annual Conference of the Association for educational communications and technology, Albuquerque, MN. Downloaded on April 12, 1999 from http://gsu.edu/-wwwitr/docs/diffusion/index.html.

Information Poverty and the Digital Divide

Barthold, C. & McNutt, J. G. (2009). The Emerging therapeutic system and the digital divide.  Ferro E., Dwivedi Y.K., Ramon G, Williams M.D. (Eds.).  Handbook of Research on Overcoming Digital Divides: Constructing an Equitable and Competitive Information Society. Harrisburg: IGI Books.

Compaine, B.M. (2001). The digital divide: facing a crisis or creating a myth? Cambridge: MIT Press.

Ebo, B. (Ed.). (1998). The cyberghetto or cybertopia: race, class, gender & marginalization in cyberspace. New York: Praeger.

McConnaughey, J., Nila, C.A. & Sloan, T. (1995). Falling through the cracks: a survey of the "have nots" in rural and urban America. Washington, DC: US Department of Commerce. Available at http://www.ntia.doc.gov/ntiahome/fallingthru.html

McConnaughey, J., Everette, D.W., Reynolds, T. & Lader, W. (1999). Falling through the net: defining the digital divide. Washington, DC: National Telecommunications and Information Administration, U.S. Department of Commerce.

McNutt, J.G. (1996). National information infrastructure policy and the future of the American welfare state: implications for the social welfare policy curriculum. Journal of Social Work Education 6 (3), 375-388.

McNutt, J.G. (1998). Ensuring social justice for the new underclass: community interventions to meet the needs of the new poor. In Ebo, B. (Ed.), The Cyberghetto or Cybertopia: Race, Class, Gender & Marginalization in Cyberspace (pp. 33-47). New York: Praeger.

McNutt, J.G., Queiro-Tajalli, I., Boland, K.M. & Campbell, C. (2001). Information poverty and the Latino community: implications for social work practice and social work education. Journal of Ethnic and Cultural Diversity in Social Work 10 (4), 1-20.

Morino Institute (2001). From access to outcomes: raising the aspirations for technology initiatives in low income communities. Available at http://www.morino.org/divides/

National Telecommunications and Information Administration (2004). A Nation Online: Entering the Broadband Age. Washington, DC: United States Department of Commerce

Norris, P. (2001). Digital divide. New York: Cambridge University Press. 

Queiro-Tajalli, I. & McNutt, J.M. (1998, March). Information poverty and the Latino community: implications for practice and education. Presentation at the 1998 CSWE Annual Program Meeting, Orlando, FL.

Selwin, N. (2004). Reconsidering political and popular understandings of the digital divide. New Media and society. 6 (3), 341-362.

Strover, S.(2003). Remapping the Digital Divide. The Information Society, 19, (4), 275-277.

Van Dijk, J., & Hacker, K. (2003). The Digital Divide as a Complex and Dynamic Phenomenon The Information Society, 19, (4), 315-326.

Vehovar, V., P. Sicherl, T. Hüsing, & V. Dolnicar. (2006). Methodological Challenges of Digital Divide Measurements. The Information Society,  22, (5), 279-290.

On-Line Research and Evaluation Methods

Anderson, S. E. & Gansneder, B. (1995). Using electronic mail surveys and computer-monitored data for studying computer-mediated communication systems. Social Science Computer Review 13 (1), 33-46.

Bauer, C. & Scharl, A. (2000). Quantitative evaluation of web site content and structure. Internet Research 10 (1), 31-43.

Coomber, R. (1997). Using the Internet for survey research. Sociological Research Online 2 (2). Available at http://www.socresonline.org.uk.socresonline/2/2/2.html

Eldred, J.C. (1995). Researching electronic networks. Written Communication 12 (3), 330.

Gaiser, T.J. (1997). Conducting on-line focus groups: a methodological discussion.
Social Science Computer Review 15 ( 2), 135.

Jones, S. (Ed.). (1999). Doing Internet research: critical issues and methods for examining the net. Thousand Oaks: Sage.

Kastman, L.A. & Gurack, L.J. (1999). Conducting technical communications research via the Internet: guidelines for privacy, permissions and ownership in educational research. Technical Communications 46 (4), 460-469.

Paccagnella, L. (1997). Getting the seat of your pants dirty: strategies for ethnographic research on virtual communities. Journal of Computer Mediated Communications 3 (1). Available at http://www.usc.edu/dept/annenberg/vol3/issue1

Schaefer, D.R. & Dillman, D.A. (1998). Development of a standard e-mail methodology: results of an experiment. Public Opinion Quarterly 62 (3), 378-391.

Smith, C.B. (1997). Casting the net: surveying an Internet population. Journal of Computer Mediated Communications 3 (1). Available at http://www.usc.edu/dept/annenberg/vol3/issue1

Thach, L. (1995, March-April). Using electronic mail to conduct survey research. Educational Technology, 27-31.

Community Networks

Beacham, A. & Henry, M. (1997). Neighborhood networks: putting people to work. Journal of Housing and Community Development 54 (6), 31-35.

Beamish, A. (1995). Communities on-line: community-based computer networks. Masters Thesis, Cambridge: Massachusetts Institute of Technology. Available at http://alberti.mit.edu/arch/4.207/anneb/thesis/toc.html.

Chapman, G. & Rhodes, L. (1997, October). Nurturing neighborhood nets. Technological Review.

Cisler, S. (1995). Can we keep community networks running? Computer- Mediated Communication Magazine 2 (1), 6. http://metalab.unc.edu/cmc/mag/1995/jan/cisler.html

Cisler, S. (1993). Community computer networks: building electronic greenbelts. Available at http://bcn.boulder.co.us/community/resources/greenbelts.txt

Civille, R., Fidelman, M. & Altobello, J. (1993). A national strategy for civic networking: a vision of change. Charlestown, MA: The Center for Civic Networking.

Cohill, A.M. & Kavanaugh, A. (Eds.). (1999). Community networks: lessons learned from Blacksburg, Virginia (2^nd ed.). Cambridge: Artech.

Doheny-Farina, D. (1996). The Wired Neighborhood. New Haven: Yale University Press.

Landon, S. (1997). Civic networks: building community on the net. Available at http://www.west.net/~insight/london/networks.htm

Lappe, L. & Du Boise, P. (1994). The quickening of America. San Francisco: Jossey Bass.

McNutt, J.G. (1996, November). Community computer networks and the non-profit social services delivery system. Presentation at the 25^th Annual Meeting of the Association of Nonprofit and Voluntary Action Scholars, New York, NY.

McNutt, J.G. & Rothman, D.M. (1997, December). Patterns of interaction between non-profit human services agencies and community computer networks. Presentation at the 26^th Annual Meeting of the Association of Voluntary Action Scholars, Indianapolis, IN.

Molz, R.K. (1994). Civic networking in the United States: a report by Columbia University students. Internet Research 4 (4), 52-62.

Odasz, F. (1995). Issues in the development of community cooperative networks. In Kahin, B. & Keller, J. (Eds.), Public Access to the Internet (pp. 115-137). Cambridge: MIT Press.

Odasz, F. (1994). Community economic development networks: a grassroots leadership challenge. Internet Research, 4 (1), 2-6.

Pinkett, R. (2003). Community Technology and Community Building: Early Results from the Creating Community Connections Project. The Information Society, 19, (5), 365-379.

Schuler, D. (1994). Community networks: building a new participatory medium. Communications of the ACM 37 (1), 39-51.

Schuler, D. (1996). New community networks: wired for change. Reading, MA: Addison- Wesley.

Servon, L.J. & Horrigan, J.B. (1996). Urban poverty and access to information technology: a role for local government. New Brunswick: Rutgers University, Center for Urban Policy Research Working Paper No. 115.

Stoecker, R. & Stuber, A.C. (1997). Limited access: the Information Superhighway and Ohio’s neighborhood-based organizations. Computers in Human Services 14 (1), 39-57.

Virnoche, M.E. (1998). The seamless web and communications equity: the shaping of a community network. Science, Technology and Human Values 23 (2), 199-221. 

E-Government

Balutis, A.P. (2001). E-government strategy 2001, Part 1: understanding the challenge and evolving strategies. The Public Manager 30 (1), 33-37.

Balutis, A.P. (2001). E-government strategy 2001, Part 2: evolving strategies for action. The Public Manager 30 (2), 41-45.

Baxandall, P. & Wohlschlegel, K.. (2010). Following the Money Washington, DC: U.S. PIRG Education Fund. Retrieved from http://cdn.publicinterestnetwork.org/assets/b3ba157e28d82952ee5b7a3f84e88499/Following-the-Money-USPIRG.pdf..

Becker, S. A. (2004). E-government visual accessibility for older adult users. Social Science Computer Review, 22(1), 11-23.

Becker, T. (1993). Teledemocracy: Gathering momentum in state and local governance. Spectrum: The Journal of State and Government, 66(2), 14-19.

Becker, T. (2004). Teledemocratic innovations that public officials ignore: At our great peril. In M. Mälkiä, A. Anttiroiko & R. Savolainen (Eds.), eTransformation in Governance: New directions in government and politics (pp. 51-66). Hershey: Idea Group Publishing.

Becker, T. & Slaton, C. (2000). The future of teledemocracy. New York: Praeger.

Bekkers, V. (2003). E-government and the emergence of virtual organizations in the public sector. Information polity 8, 89-101.

Bertot, J. C., & Jaeger, P. T. (2006). User-centered e-government: Challenges and benefits for government websites. Government Information Quarterly, 23(2), 163-168.

Biancucci. R.J., Goode, L.J., Hunter, P.A., Owings, K., Tucker, A. & Willett, R.B. (2001). 2001 CFO survey-a preview: electronic government. Journal of Government Financial Management 50 (2), 36-39.

Bellamy, C, & Taylor, J. A. (1998). Governing in the information age. Buckingham: Open University Press.

Bovens, M. & Zouridis, S. (2002). From street-level to system-level bureaucracies: How information and communication technology is transforming administrative discretion and constitution control. Public Administration Review, 62(2), 174-184.

Brainard, L. & McNutt, J.G.  (2010). Virtual Government-Citizen Relations: Old Public Administration, New Public Management or New Public Service? Administration and Society. 42: 836-858

Carter, M. & Turner, R. (2001). Plugged in turning up an assessment of state legislative websites. Washington, DC: OMBWatch.

Cooper, C. (2004). Internet use in state legislatures. Social science computer review.22 (3), 347-354.

Cooper, C. A. (2002). E-mail in the state legislature: Evidence from three states. State and Local Government Review, 34, 127-132.

Cooper, C.A. (2004). Internet use in the state legislature: A research note. Social Science Computer Review . 22, (3), 347.

Davis, R. (1999). The Web of politics: the Internet’s impact on the American political system. New York: Oxford University Press.

Edmiston, K. D. (2003). State and local e-government: Prospects and challenges. American Review of Public Administration, 33(1), 20-45.

Eggers, W. (2005). Government 2.0. Lantham, MD: Rowman and Littlefield.

Ferber, P. Foltz, F. Pugliese, R. (2008) Demographics and political characteristics affecting state legislature websites: The quality and digital divides. Journal of Political Marketing 7 (1),  48-68.

Fountain, J. (2001). Building the digital state. Washington, DC: Brookings.

Goldsmith, S. &  Eggers, W. D. (2004). Governing by network: The New shape of the public sector. Washington, DC: Brookings.

Ho, A. T.-K. (2002). Reinventing local governments and the e-government initiative. Public Administration Review, 62(4), 434-444.

Holden, S. H., Norris, D. F., & Flethcher, P. D. (2003). Electronic government at the local level. Public Performance & Management Review, 26(4), 325-344.

Holzer, M., Manoharan, A., Shick, R. & Stowers, G. (2008). U.S. State E-Government Report. Newark, NJ: National center for public performance. Retrieved from http://andromeda.rutgers.edu/~egovinst/Website/PDFs/US%20State%20Survey%20(Full%20Report).pdf

Jaeger, P. T. (2003). The endless wire: E-government as global phenomenon. Government Information Quarterly, 20(4), 323-331.

Jaeger, P. T. (2004). Beyond Section 508: The spectrum of legal requirements for accessible e-government websites in the United States. Journal of Government Information, 30(4), 518-533.

Jaeger, P. T. (2004). The social impact of an accessible e-democracy: Disability law in the development of the e-government. Journal of Disability Policy Studies, 15(1), 19-26.

Jaeger, P. T. (2005). Deliberative democracy and the conceptual foundations of electronic government. Government Information Quarterly, 22(4), 702-719.

Jaeger, P. T. (2006). Assessing Section 508 compliance on federal e-government websites: A multi-method, user-centered evaluation of accessibility for persons with disabilities. Government Information Quarterly, 23(2), 169-190.

Jaeger, P. T. (2006). Telecommunications policy and individuals with disabilities: Issues of accessibility and social inclusion in the policy and research agenda. Telecommunications Policy, 30(2), 112-124.

Kim, S. & Lee, H. (2006). The Impact of Organizational Context and IT on Employee Knowledge Sharing Capabilities in Public and Private Organizations.   Public Administration Review, 66(3): 370-385. 

Kim, S.  (2006). Electronic Government Leadership and HRM Capacity Building in Local Government.  Personnel-Mix 9-10(043-044): 101-104 

McNutt, J.G.  (2006). Electronic Government, the Internet and Disasters: An Emerging Relationship. Documents to the people.  34 (1), 17-21.

 Rocheleau, B. (2000). Prescriptions for public-sector information management: A review, analysis, and critique. American Review of Public Administration, 30(4), 414-435.

West, D.M. (2005). Digital government: Technology and public sector performance. Princeton, NJ: Princeton University Press.

Virtual Volunteering